In the event of a dispute the consumer may resort to an alternative consumer dispute resolution entity:
Centro de Arbitragem de Conflitos de Consumo do Porto
Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Tel: +351 225 508 349 / 225 029 791
Fax: +351 225 026 109
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.cicap.pt
More information on the Consumer Portal: www.consumidor.pt